If you are a customer of Allahabad Bank, knowing the Allahabad Bank customer care number is very helpful. Whether you need help with ATM issues, account details, mobile banking, or want to report a fraud, customer care is always ready to support.
Even though Allahabad Bank merged with Indian Bank in 2020, many users still search for the Allahabad Bank customer care number for service-related help. This guide will walk you through all the available ways to contact customer service quickly.
What Is Allahabad Bank?
Allahabad Bank was one of India’s oldest nationalized banks. It was founded in 1865 and served millions of customers. In April 2020, it merged with Indian Bank. While the name may have changed, the services still continue under the new brand.
Still, old customers use the Allahabad Bank customer care number to connect with banking support. Services like ATM support, account help, and mobile banking are now handled by Indian Bank.
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Toll-Free Allahabad Bank Customer Care Number
The official customer care number still works for many customer needs. These toll-free lines help you reach banking support 24×7 from anywhere in India.
| Service Type | Customer Care Number | Availability |
|---|---|---|
| General Customer Support | 1800-572-2000 | 24×7 Toll-Free |
| Indian Bank Helpline | 1800-425-00000 | 24×7 Toll-Free |
You can dial any of the above numbers for help. Both numbers connect you to the Indian Bank call center. You can ask about your Allahabad Bank account, check balances, block your card, or request new services.
What Services Are Available Through Customer Care?
When you call the customer care number, you can get help with many services. Some common services include:
Account Balance and Mini Statement
Lost ATM/Debit Card Reporting
Help with Net Banking and Mobile App
Blocking or Unlocking ATM Card
Reporting Unauthorized Transactions
Updating Contact Details
The support team will verify your details and help you with the request. Always call from your registered mobile number for quick service.
Balance Enquiry Using Customer Care Services
Many people still check balances through customer care. If you don’t use net banking or mobile apps, calling the customer care number is an easy way.
You can also use a missed call or SMS service for balance updates. Here’s how:
| Service | Number | Method |
|---|---|---|
| Missed Call | 09223150150 | Just give a missed call from registered mobile |
| SMS Service | 9223150150 | Send “BALAVL <space> A/C Number” |
These services work only if your mobile number is linked to your bank account. You will get the balance details by SMS within a few seconds.
ATM and Card Support Using Allahabad Bank Customer Care Number
If your ATM card is lost or stolen, the first thing you should do is block it. You can quickly do this by calling the Allahabad Bank customer care number. The support team can help you block the card and issue a new one.
In case the card is not working, or if it gets stuck in an ATM, the customer care team can guide you. It is important to act fast to avoid misuse.
For ATM-related complaints, you can also email the ATM support team:
Email: atm.switch@allahabadbank.in
Internet and Mobile Banking Support
Sometimes users face login problems or forget their password. The Allahabad Bank customer care number can help you reset passwords or unlock your account.
The support team may send you a temporary password or help you update your credentials.
For faster solutions, you can also reach them through the bank’s official app or email:
Email: customercare@allahabadbank.in
Make sure to include your full name, account number (masked), and the issue in short. This helps them respond faster.
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Allahabad Bank Grievance Redressal Process
If your problem is not solved by calling the Allahabad Bank customer care number, you can escalate the matter.
Here are the steps:
First Step: Call customer care and note the complaint reference number.
Second Step: If not solved, write to the Branch Manager.
Third Step: Still unresolved? Write to the Zonal Office or Head Office.
Head Office Address:
Allahabad Bank (Now Indian Bank)
2, Netaji Subhash Road, Kolkata – 700001
Phone: 033-22420867 / 033-22420883
Email: ho.cgrc@allahabadbank.in
Keep your complaint ID and records safe until the issue is resolved.
Indian Bank Support for Allahabad Bank Users
Since the merger, Indian Bank’s helpline is also available for all old Allahabad Bank customers. The support process is simple, and the staff is trained to handle both banks’ queries.
You can also visit Indian Bank branches to solve your problems. Use the branch locator on the Indian Bank website to find the nearest one.
Important Tips When Calling Customer Care
When you call the Allahabad Bank customer care number, keep these things in mind:
Call from your registered mobile number
Keep your account number ready
Do not share PIN or OTP with anyone
Ask for a complaint number for tracking
Use email for written proof if needed
These tips will help you get the right support and avoid fraud.
Customer Care Through Email and Website
Email is also a good way to reach customer support. You can explain your problem clearly and attach any proof.
Here are the email IDs you can use:
| Service Area | Email Address |
|---|---|
| General Support | customercare@allahabadbank.in |
| ATM Card Issues | atm.switch@allahabadbank.in |
| Complaint Follow-up | ho.cgrc@allahabadbank.in |
Use subject lines like “ATM Card Block Request” or “Net Banking Login Issue” for clarity. Always use your registered email ID.
Why the Allahabad Bank Customer Care Number Still Matters
Many customers are still used to Allahabad Bank’s services. Though the brand name changed, people feel more comfortable using the old number.
The bank continues to serve all customers through combined support teams. So, whether you call the Allahabad Bank customer care number or Indian Bank support, you will still get help.
This is especially helpful for senior citizens or rural users who still recognize the older name.
Recap of Key Contact Numbers and Emails
Here’s a summary table for quick reference:
| Purpose | Contact Details |
|---|---|
| Customer Care Number | 1800-572-2000 / 1800-425-00000 |
| Balance Missed Call | 09223150150 |
| SMS Balance Check | Send SMS to 9223150150 |
| General Email | customercare@allahabadbank.in |
| ATM Email | atm.switch@allahabadbank.in |
| Complaint Escalation | ho.cgrc@allahabadbank.in |
Use these details for safe and fast customer service support.
Conclusion
Knowing the correct Allahabad Bank customer care number can save time during banking problems. Whether it is about a lost card or account balance, customer support is the fastest way to solve it.
Though the bank is now part of Indian Bank, the old numbers still connect you to the right service. Keep these numbers and emails saved for future use.
If you face any banking issue, don’t wait. Call the Allahabad Bank customer care number and get it resolved without worry.
