India Post Payments Bank (IPPB) has revolutionized rural and urban banking with its wide reach and digital capabilities. One of the most convenient features it offers is missed call banking, allowing customers to check their balance or mini statement just by giving a missed call. However, to avail of this facility, you must register your mobile number with IPPB first.
In this guide, we’ll walk you through how to register your mobile number with IPPB for missed call banking, step-by-step. We’ll also cover the services available through missed call banking, and how you can make the most of this convenient feature.
Why Use IPPB Missed Call Banking?
Missed call banking is an easy and cost-free way to access essential banking services. With IPPB missed call banking, you can:
- Check account balance
- Get a mini statement
- Access basic account information
It is especially useful in areas with limited internet connectivity or for people who prefer traditional, simple methods over smartphone apps.
Prerequisites for Using IPPB Missed Call Banking
Before you can begin using missed call banking with IPPB, ensure the following:
- You have a valid IPPB savings account.
- Your mobile number is linked to your IPPB account.
- You have completed the KYC process.
Once these are in place, you can proceed with mobile number registration for missed call services.
Step-by-Step Guide: How to Register Your Mobile Number with IPPB
1. Visit Your Nearest Post Office or IPPB Access Point
The most straightforward way to register your mobile number is by visiting the nearest post office or IPPB customer service point. Carry your Aadhaar card, PAN card, and the mobile number you wish to link.
2. Request for Mobile Number Registration
At the branch or access point, ask for mobile number registration for missed call banking. You’ll be given a form to fill out with your account details and the mobile number.
3. Complete the Form and Submit It
Fill in the necessary details accurately. Submit the form along with photocopies of your identity proof and address proof (usually Aadhaar suffices).
4. Receive Confirmation via SMS
After successful processing, you’ll receive an SMS confirming that your mobile number is now linked to your IPPB account. This typically takes 1-2 working days.
Once this is done, you can start using IPPB’s missed call banking service.
How to Use IPPB Missed Call Banking
Once your mobile number is registered, you can avail the following services:
| Service | Missed Call Number |
|---|---|
| Balance Enquiry | 8424054994 |
| Mini Statement | 8424026886 |
Instructions:
- Dial the number corresponding to the service you need from your registered mobile number.
- The call will automatically disconnect after a few rings.
- You’ll receive an SMS with the requested information (either balance or mini statement).
Note: The service is available 24/7, including on holidays.
Benefits of Using Missed Call Banking with IPPB
1. Convenience
No need for internet, smartphone apps, or ATM visits. Just a simple missed call gives you essential account information.
2. Speed
Within seconds of giving the missed call, you get an SMS with your account balance or mini statement.
3. No Cost
This service is completely free of charge. There are no SMS or call charges.
4. Works on Basic Phones
Since missed call banking doesn’t require internet or apps, it works even on basic feature phones.
Common Issues and How to Resolve Them
1. Didn’t Receive SMS After Missed Call
Ensure that:
- You’re calling from the registered mobile number.
- There’s network availability on your phone.
- Your mobile number is correctly linked to the account.
If everything seems right and you still don’t get SMS updates, call IPPB’s customer care at 155299 or visit the nearest branch.
2. Mobile Number Not Registered
You won’t be able to use missed call banking unless your number is officially registered. Follow the steps above or contact IPPB support.
How to Update Mobile Number in IPPB (If Already Registered with Old Number)
If you’ve changed your mobile number and need to update it:
- Visit your nearest IPPB branch.
- Fill in the mobile number update form.
- Submit it along with valid ID proof.
- Your new mobile number will be registered within 1–2 business days.
For users facing registration or service-related issues, you can also reach out to IPPB’s alternate support line at “77990 22509“. This line is especially helpful for rural users and branchless banking customers who need direct assistance without visiting a physical branch.
Extra Tip: Use the IPPB Mobile App for Full Control
While missed call banking is great for quick updates, you can also download the IPPB Mobile Banking App from the Play Store or App Store. It provides more services like:
- Fund transfer
- Bill payments
- Recharge
- Requesting chequebooks
Using both missed call banking and the mobile app ensures you get the best of both digital and traditional banking.
Final Thoughts
Registering your mobile number with IPPB for missed call banking is a simple but powerful step toward managing your finances effortlessly. It’s especially ideal for users in rural areas, senior citizens, and people who prefer non-digital modes of banking.
With just a missed call, you can stay informed about your account anytime, anywhere. Follow the above steps to register and take full advantage of this smart banking feature offered by India Post Payments Bank.
