If you’re living in Chennai and banking with Indian Bank, having the Indian Bank customer care number Chennai is very important. Whether it’s a query about your account, card blocking, or Internet banking help, quick customer support can save you time and stress.
In this blog, you will learn everything about Indian Bank customer care number Chennai, including toll-free lines, WhatsApp services, email support, and more. We have written it in simple English so that everyone can understand.
Why You Need Indian Bank Customer Care in Chennai
Many customers face small problems like forgetting passwords or ATM issues. Some deal with more serious issues like fraud or blocked accounts. In such cases, having the Indian Bank customer care number Chennai makes things easier.
Customer care is your first line of help. You don’t have to go to the bank. You can call or message, and your issue will be handled quickly.
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Indian Bank’s National Toll-Free Number
If you are in Chennai but don’t know your branch number, you can use the national toll-free number. It works 24×7 across India and offers IVR-based help.
Toll-Free Number: 1800 425 0000
You can use this number to:
Get balance details
Ask about net banking
Report a lost ATM card
Know about loan status
Get help for digital services
This number is free from any phone and works even on Sundays and holidays.
Chennai Local Office Contact Numbers
If you’re specifically looking for Indian Bank customer care number Chennai, there are local numbers for faster service. These are available during working hours and connect you to staff in Chennai offices.
| Office Location | Contact Number | Timings |
|---|---|---|
| Corporate Office (Royapettah) | 044‑28134300 | Monday–Friday, 10am–5pm |
| Credit Card Centre (Rajaji Salai) | 044‑2526 3999 | Monday–Saturday, 10am–5pm |
These lines are ideal when you’re dealing with local issues or need help from a Chennai branch directly.
WhatsApp Banking – A Modern Way to Connect
Indian Bank has launched WhatsApp banking for all customers. This works like chatting with a friend. You just need to send a message to a specific number.
WhatsApp Banking Number: 87544 24242
Just type “Hi” to this number and you can:
Check your balance
Get mini statements
Know about branches or ATMs
Get help with UPI or net banking
This is very helpful for young users and those who are always on mobile.
Balance Enquiry – Missed Call Service
For quick balance check, Indian Bank offers missed call banking. You just dial the number and it hangs up automatically. Then, you get an SMS with your balance info.
Missed Call Number: 96776 33000
This is useful when you don’t have Internet access or want quick info on the go.
How to Block Your Card or Digital Access Quickly
Lost your debit card? Think someone accessed your mobile banking? You can block your account using SMS.
Send SMS: Type BLOCK and send to 09231000001 or 09289592895
Once you send this, your digital services will be blocked for safety. You can unblock later by contacting customer care or visiting the bank.
Email Support for Indian Bank Customers in Chennai
Sometimes, you need to send documents or raise a formal complaint. Indian Bank allows you to write emails for various services.
| Purpose | Email Address |
|---|---|
| Net/Mobile Banking Support | ebanking@indianbank.co.in |
| Fraud or Unauthorized Access | cfrm@indianbank.co.in |
| Credit Card Issues | creditcard@indianbank.co.in |
| Chennai Credit Card Centre | ramarao.b@indianbank.co.in |
Always mention your customer ID, partial account number, and full name. Don’t share passwords or PINs via email.
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How Indian Bank Handles Complaints in Chennai
Once you call the Indian Bank customer care number Chennai, they will provide a complaint reference number. This is useful to track your issue if it’s not solved right away.
If the issue is not resolved within 7 working days, you can escalate it to the Branch Manager. If it still remains unsolved, you can approach the Zonal Office in Chennai.
Indian Bank Zonal Office, Chennai:
66, Rajaji Salai, Chennai – 600001
Phone: 044‑2526 3906
Common Reasons People Call Indian Bank Customer Care in Chennai
People reach out to the Indian Bank customer care number Chennai for many different reasons. Here are a few:
ATM card lost or stolen
Forgot mobile banking password
UPI transaction failed
Credit card payment issues
Want to update mobile number
Loan statement needed
Net banking locked
Branch location help
Check account balance
Report fraud or suspicious activity
No matter the reason, Indian Bank’s customer care is trained to help you fast.
Is the Customer Care Service Good in Chennai?
Yes, Indian Bank’s Chennai service is among the best. Chennai being the headquarters city, most departments are based here. You can expect quick solutions for even technical or complaint-based issues.
Also, Chennai offices usually have bilingual staff. Whether you speak English, Tamil, or Hindi, someone will be able to help you.
Indian Bank Customer Care and Digital Banking Help
More people now use mobile apps and net banking. If you face issues like OTP not coming, login failed, or fund transfer stuck, you should call customer care immediately.
The Indian Bank customer care number Chennai team can also reset your digital profile, unlock your account, and guide you to use the app properly.
If you are new to digital banking, they can also help you step-by-step on the phone.
Conclusion
Whether you are an old customer or new, knowing the Indian Bank customer care number Chennai gives you peace of mind. From balance checks to blocking cards, everything can be done from your phone. You don’t have to wait in long lines or go branch to branch.
Always save these numbers and emails on your phone or notebook. You never know when you’ll need them. And if you face any issue, don’t wait—just contact customer care. They are there to help you 24×7.
