If you own a vehicle and use toll roads, FASTag is something you already know about. It’s the sticker on your windshield that helps you pay tolls without stopping. But many users often get confused about how to keep track of their balance. In this blog, we will focus on one of the most important things—IDFC FASTag balance check.
Knowing how to check your FASTag balance ensures that you never get stuck at a toll booth due to low funds. IDFC FIRST Bank makes this process super easy for its users. Let’s dive deep into all the methods and tools available for checking your FASTag balance in 2025.
What is IDFC FASTag?
IDFC FASTag is a prepaid tag issued by IDFC FIRST Bank. It uses RFID technology to allow cashless toll payments on national highways. When your vehicle passes through a toll plaza, the amount is deducted from your FASTag wallet instantly. This saves time and avoids long queues.
The tag is linked to your IDFC wallet or bank account, depending on how you activated it. It’s very important to keep track of your balance to avoid penalties or blocking.
Read Also: How to Check ICICI Gift Card Balance: A Complete Guide
Why You Should Regularly Check Your FASTag Balance
If your tag doesn’t have enough money, toll booths can deny you passage. This can cause delays and inconvenience. So, IDFC FASTag balance check is not just helpful—it is necessary.
By checking your balance:
You stay updated on deductions.
Recharge before your tag runs out of money.
You avoid penalties or blacklisting by NHAI.
Methods for IDFC FASTag Balance Check
In 2025, IDFC FIRST Bank offers several convenient ways to check your FASTag balance. These methods are simple and take less than a minute.
Using the FIRSTforward App
The FIRSTforward mobile app is the easiest way to manage your FASTag. You can check your balance anytime using your phone.
To use it, download the app from the Play Store or App Store. Log in using your registered mobile number. Once inside, go to the FASTag section. You’ll see your current balance, recent deductions, and recharge history.
This method is ideal for people who like everything digital and want access to more than just balance information.
WhatsApp Balance Check Service
If you prefer chatting instead of using apps, IDFC WhatsApp service is perfect for you. Save the number 95555-55555 and send a simple “Hi.” You’ll receive an automatic reply with your FASTag balance and other options.
The chatbot is available 24/7 and is quick and easy. It’s a reliable tool for anyone who wants to do an IDFC FASTag balance check on the go.
Missed Call Facility
For people who don’t have internet or a smartphone, a missed call service is available. You need to give a missed call to +91 99902 43331 from your registered mobile number.
In a few seconds, you’ll receive an SMS with your FASTag balance. This method is super useful when you’re in a hurry or on the road.
Checking Balance via SMS Alerts
IDFC FIRST Bank sends automatic SMS notifications after every toll deduction or recharge. These messages show the remaining balance as well.
You don’t need to do anything to get these. Just make sure your mobile number is updated with the bank. If you ignore or delete these messages, you can always use other balance check methods.
Customer Care for FASTag Support
If you prefer speaking to someone or are facing issues, you can call the IDFC FASTag helpline at 1800 266 9970. After verification, the agent will tell you your current balance and help with other issues.
This option is best when the app or WhatsApp service is not working or you have questions beyond balance.
NHAI’s Missed Call Balance Check
IDFC FASTag is also supported by NHAI’s unified platform. You can dial 8884333331 to get your balance via SMS. This number works for all FASTag providers, including IDFC.
If your number is registered with NHAI and linked with your IDFC FASTag, this will work seamlessly.
BBPS Platforms for IDFC FASTag Balance Check
Another easy way is to check through Bharat Bill Payment System (BBPS) platforms. Apps like PhonePe, Google Pay, and Paytm support FASTag under their bill payment sections.
Enter your vehicle number or customer ID and the platform will show your balance and allow instant recharges. This method is ideal if you want to check and recharge in one go.
Summary Table of All Methods
| Method | Action Needed | Internet Required | Instant Result |
|---|---|---|---|
| FIRSTforward App | Login with mobile number & OTP | Yes | Yes |
| Send “Hi” to 95555-55555 | Yes | Yes | |
| Missed Call | Dial +91 99902 43331 | No | Yes |
| SMS Alerts | Check messages from bank | No | Yes |
| Customer Care | Call 1800 266 9970 | No | After ID check |
| NHAI Missed Call | Dial 8884333331 | No | Yes |
| BBPS Apps | Search & login via apps | Yes | Yes |
Read Also: OGB Balance Check Number: Stay Updated on Your Account
How to Recharge Your IDFC FASTag Wallet
Once you do an IDFC FASTag balance check, the next step is to recharge if your balance is low. The easiest way is to use the FIRSTforward app. Other recharge options include:
UPI: Use UPI ID format like etoll.VEHICLENUMBER@idfcnetc
Net banking or cards via FIRSTforward app
BBPS platforms
Auto-recharge setup via the app
Make sure your account has funds before your next trip.
Common Problems While Checking FASTag Balance
Some users face problems like:
OTP not received on mobile
WhatsApp not replying
Balance showing as zero even after recharge
NHAI number not working
These issues often happen due to network errors or outdated app versions. If you face such problems, update your app, check your network, or contact customer care.
Tips to Avoid FASTag Issues at Toll Booths
If your tag is blacklisted or has low balance, you won’t be allowed to cross. Here are tips to avoid that:
Do an IDFC FASTag balance check before starting your journey.
Enable auto-recharge in the app.
Keep your mobile number updated for alerts.
Keep a small backup amount in your wallet.
Staying updated can save you from toll fines and embarrassment at the gate.
Conclusion
IDFC FASTag balance check is an easy and fast process. Whether you use the app, WhatsApp, missed call, or BBPS, you have many options. IDFC FIRST Bank has made sure every user, even those without smartphones, can check their balance.
By doing regular checks, you ensure that your travel stays smooth. No halts, no fines, no toll booth surprises. Just seamless driving.
