Are you struggling to check your IPPB account balance but getting no SMS response or a wrong number message? Many India Post Payments Bank users face these problems, especially when using SMS or missed call services. In this guide, we’ll help you fix IPPB balance check issues, including no SMS received or problems related to an unregistered or incorrect mobile number.
Using the right method and correct registration, you can get your balance details instantly on your phone.
What is IPPB Balance Check?
IPPB balance check lets you view your account balance using SMS, missed call, or mobile banking. It’s quick and convenient—no need to visit a post office.
You can check your balance through:
- SMS Banking
- Missed Call
- IPPB Mobile App
- Physical visit to your local post office
The most common issues happen when users try SMS or missed call methods without proper mobile registration.
Common IPPB Balance Check Problems
Most users experience either of the following issues:
1. No SMS Received
You send an SMS for balance check but receive no response from IPPB.
2. Wrong Number Error
Your number is not linked to your IPPB account, and you can’t use SMS banking.
Let’s go over the solutions to fix IPPB balance check problems step-by-step.
How to Fix No SMS Received from IPPB
Use the Correct SMS Format
Send the following SMS to get your balance:
BAL
Send to 7738062873
For example:
BAL 1234567890
Make sure you are not using the wrong SMS number. For other useful numbers and formats, refer to the IPPB SMS Banking Guide Commands, Numbers, and Setup for a complete overview.
Check Mobile Signal and Recharge
Poor signal or insufficient balance can stop SMS from being sent or received. Ensure your phone has good network coverage and SMS balance.
Restart Your Phone
Sometimes your device needs a refresh. Restarting your phone can fix temporary SMS delivery issues.
Disable DND (Do Not Disturb)
If your number is registered under DND, IPPB’s messages might be blocked. Deactivate DND or allow banking alerts.
Fix IPPB Wrong Number Issue
Visit Nearest Post Office
If your number isn’t linked or is outdated, visit your nearby India Post Payments Bank branch. Carry your Aadhaar card and passbook.
Submit Mobile Number Update Form
Fill a Customer Request Form (CRF) at the post office and provide your new mobile number. This will be updated in 2–5 business days.
Update via IPPB Mobile App (if already linked)
If your number is already registered, you may be able to update it through:
Settings > Profile > Update Mobile Number
Alternate Method: Use Number
If the main SMS service isn’t responding, you can also use “77990 22509”, another official number for IPPB-related inquiries and SMS-based features.
This number works for:
- Balance inquiries
- Mini statements
- Last transaction alerts
Always verify with your local post office or the official IPPB site before using alternate numbers.
IPPB Balance Check Methods Table
| Method | Description | Requirements |
|---|---|---|
| SMS | BAL <Account Number> to 7738062873 | Registered mobile, SMS pack |
| Missed Call | Dial 8424054994 | Must be from linked mobile number |
| Alternate Number | SMS to number | Used for other banking requests |
| Mobile App | Login using OTP and view balance | Internet & linked mobile required |
| Post Office Visit | Manual inquiry at counter | Passbook and ID required |
Extra Tips to Resolve IPPB Balance Issues
Check SMS Center Settings
An incorrect SMS center number on your phone can block outgoing messages. Ask your telecom provider for the correct setting.
Try Missed Call
If SMS fails, use the missed call method. Dial:
8424054994
from your registered mobile number to receive your current account balance.
Use the Official IPPB App
Download the IPPB Mobile Banking App and log in with OTP verification. You can not only check your balance but also view your transaction history.
Prevent Future Issues with IPPB Balance Check
To avoid future balance check problems:
- Always keep your mobile number updated in your IPPB account.
- Regularly check if your SMS format is correct.
- Ensure your phone has active network and SMS balance.
- Avoid using multiple numbers on one account.
These precautions ensure you can check your balance any time without delay.
Contact IPPB Support
Still not receiving SMS or getting errors? Contact official IPPB support:
- Toll-Free Number: 155299
- Email: contact@ippbonline.in
- Website: www.ippbonline.com
Have your account number, Aadhaar card, and any recent transaction details ready when contacting support.
Conclusion
Fixing IPPB balance check issues like “no SMS received” or “wrong number” is easy once you understand the root causes. Most of the time, it’s either a formatting mistake or an unregistered number. Follow the above methods to check and update your mobile number and use the correct SMS formats.
You can also use number and other verified channels mentioned in the Guide Commands, Numbers, and Setup to explore all services. Once your mobile is properly linked, balance check becomes a smooth, quick process.
